At the start of 2018, I went on a three-day boot camp about Einstein Analytics by Salesforce Stockholm. Further down, you will find my impressions of this event. For instance, the beer is very expensive in Sweden, but also my view on Einstein Analytics. First things first: Data preparation Forget Wave Analytics! Einstein is the…
Reach your goals with Salesforce
The objective of the Customer Roadmap is to assist your organization with the challenge to realize the company goals & mission to become a digital customer-centric company.
Customer Roadmap Highlights:
- Create a Business Case / ROI KPI’s
- Assess the company maturity level
- Define project scope and improvement areas
Design a “blueprint” of your (future) organization’s IT infrastructure in order to establish a generic solution to support the company’s growth.
Architectural Analysis Highlights:
- Design a Company Architecture
- Share Implementation and Integration best-practices
- Define the Salesforce Datamodel
The objective of Process Optimization is to create more time for your business to invest in delivering the best customer experience via automation & business insights.
Process Optimization Highlights:
- Define Optimization areas and Quick-wins
- Suggest optimized business processes to support your organization
- Measure customer feedback for further enhancement
Customer contact as the growth accelerator… but aren’t qualitative customers contacts the biggest challenge every sales is facing? As a salesperson, your goals is to accelerate sales for your business. Yet, we are often lost in the delusion of the day. Multiple tracks at several customers are on a different level of maturity, which isn’t…
First of all, we’d like to give you our best wishes for the New Year. May you find happiness, love, gratitude growth and success in all of your future endeavours. 2017, a year of Growth As the New Year has started we’d like to take the time to reflect on what has happened in 2017….
A moment of trust, passion and celebration – TN-X Besides our never-ending passion for Salesforce.com technology we’d like to thank you for your trust by sharing another passion of ours. Gin! Therefore, our experts at GEN-C have come up with the ultimate recipe to make our own, delicious GIN-C. (see what I did there? 😉…